Wear It. Love It. Return It If It’s Not Right.
At BLA Apparel, we’re committed to creating everyday essentials that fit well, feel comfortable, and stand the test of time.
If your purchase isn’t exactly what you expected, we’re here to make the return process straightforward and hassle-free. Your satisfaction is important to us, and we’ll do our best to ensure every shopping experience is a positive one.
Our Return Window
We accept returns within 30 days from the date your order is delivered.
To be eligible for a return, items must meet the following conditions:
- Unworn, unwashed, and unused
- Free from stains, odors, or damage
- Returned with all original tags attached
- Returned in their original packaging whenever possible
Returns that do not meet these requirements may not qualify for a refund.
Exchanges
Need a different size or color?
We’re happy to help with exchanges, subject to product availability.
Simply contact our Customer Support Team within the return period, and we’ll guide you through the exchange process.
If the requested item is unavailable, you may choose a refund or store credit where applicable.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Clearance or Final Sale items
- Gift Cards
- Customized or personalized products
- Products showing signs of wear or washing
- Items returned without original tags
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
Every order is inspected before shipment. However, if you receive an incorrect, damaged, or defective item, please notify us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging
Once verified, we’ll arrange a replacement, exchange, or full refund at no additional cost.
Refund Process
After your returned package arrives at our warehouse, our team will inspect the item.
If approved, your refund will be issued to your original payment method.
Please allow:
- 3–5 business days for inspection and approval
- 5–10 business days for your bank or payment provider to complete the refund
You will receive a confirmation email once your refund has been processed.
Return Shipping
Unless the return is due to our error, customers are responsible for return shipping costs.
If the return is caused by:
- A damaged item
- An incorrect shipment
- A confirmed manufacturing defect
BLA Apparel will cover the reasonable return shipping cost or provide an alternative solution.
Order Cancellations
Orders may be cancelled before they enter processing.
Once an order has been packed or shipped, it can no longer be cancelled and must follow the standard return procedure after delivery.
If you need to make changes, please contact us as soon as possible after placing your order.
Fair Return Policy
To protect all customers and maintain fair business practices, BLA Apparel reserves the right to refuse returns or refunds in cases involving:
- Excessive return activity
- Fraudulent claims
- Abuse of promotional offers
- Items returned outside our policy requirements
These measures help us provide a consistent and reliable shopping experience for everyone.
Contact Us
If you have any questions about returns, exchanges, or refunds, our Customer Support Team is here to assist you.
Email: [email protected]